Shawn LaRocco
Shawn LaRocco is the vice president of digital transformation for the medical device industry at ServiceMax. With his vast experience in the medical device field, LaRocco acts a trusted advisor to customers and prospects, sharing the best practices he has gained to help transform their service organization. Prior to ServiceMax, LaRocco led Alcon’s Global Technical Service organization within the Surgical Franchise, where he was responsible for global service strategies, operations, functions, and growth objectives. He previously served as the senior director of U.S. & Canada service technologies within the GE’s expansive service organization supporting 5000 employees and a $2.5B business. Starting out as an R&D engineer developing prosthetics and orthopedics for children, LaRocco has held many positions across engineering, marketing, and service operations. He holds a B.S. degree in Biomedical Engineering and MBA in Global Management.