Insight Product Development 4270
May 1, 2007
BUSINESS PLANNING & TECHNOLOGY DEVELOPMENT
The Merlin device programmer from St. Jude Medical (St. Paul, MN) codeveloped with (Chicago), moves beyond next-generation product improvement by providing unparalleled work flow efficiency for device implantation and follow-up. More than 250 clinicians from eight countries were included in a research effort to inform improvements to the Class III medical device. A new user interface supports ease of use while promoting advanced diagnostic features and appeals to novice and advanced users alike. In many institutions, it now serves as the primary training tool for device interrogation. Merlin features hardware details such as large integrated storage, intelligent connector design, and a full-sized onboard printer. Benchmarking studies show that Merlin supports efficiency gains in follow-up times of up to 40%. A 50% reduction in development time expedited Merlin's release.
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