Healthcare, Poverty, and Technology: Connecting the Dots

A new nongovernmental organization is seeking to leverage mobile and connected health technologies to improve healthcare access for the poor in the United States.

December 5, 2014

7 Min Read
Healthcare, Poverty, and Technology: Connecting the Dots

A new nongovernmental organization is seeking to leverage mobile and connected health technologies to improve healthcare access for the poor in the United States. 

By Bradley Merrill Thompson

I mentioned to a friend that a group I am involved with is launching an NGO called Aventor, the mission of which is to encourage the use of connected health—technologies like mobile apps and telemedicine—to increase access to healthcare for the poor in America.

He looked at me like I was daft, then asked me three questions:

  1. Anatomically speaking, aren’t the poor somewhat similar to the rich? (According to research, it turns out they are!) So how can technology be more useful to the poor? Doesn’t all technology simply help everyone?

  2. Isn’t it just a matter of insurance? If we can fix our health insurance system so the poor have either public or private insurance, isn’t that enough?

  3. Do the poor even have cell phones? Would they have access to this technology?

I’ll try to provide high-level answers those questions. There are numerous barriers to healthcare for the poor that go well beyond what insurance covers. I have provided a half-dozen examples in the following table.



Transportation and mobility

Telemedicine and mHealth technology bring healthcare right into the home. They create mechanisms for communicating with doctors on a meaningful level, allowing the doctor to get real data on the patient’s condition from images of or sensors placed on the body. They are especially useful in connecting patients to faraway specialists.

Business hours

Medicaid populations have lower education levels and tend to work in hourly jobs that do not let them take off without clocking out. Yet, most clinics and doctors’ offices are open during business hours, which means seeing a doctor in an ambulatory setting likely costs Medicaid beneficiaries income they may not be able to lose.

Diseases caused by poverty

The conditions in which the poor must live cause physical ailments, such as asthma and obesity. So if we choose to focus on those particular ailments in order to increase access, we are improving the access of the poor.

Diseases that cause poverty

On the other side of the coin, certain diseases, such as mental illness and substance abuse, disproportionately lead to poverty. So if we focus on those diseases, we are likewise helping those in poverty get access to care.


 Many of those living in poverty are recent immigrants for whom English is not their primary language. Not speaking English can be a substantial barrier to getting quality healthcare in the United States

Costs that insurance does not cover

Insurance is never going to cover all care. Wherever we can drive down the cost of uninsured care, we will help the poor gain access. 

That table addresses the first and second questions, but now for the third question: Do the poor have cell phones? I’ll break my answer down more specifically based on the subpopulations identified above in terms of the barriers that exist.

Access to mHealth for the Poor


The poor generally

The young poor


Rural poor


The bottom line is that of course not all poor people have cell phones and certainly not all have smart phones, but a huge proportion of them do. Moreover, I think most people would predict that percentage will increase.


There is an opportunity here to improve access to healthcare for the poor using technology. With that in mind, Aventor’s mission is to help social entrepreneurs trying to bring these important technologies to market by helping them cope with the legal, regulatory, and policy obstacles that lie in their way. Mobile health and telemedicine have great potential, but that potential also makes them disruptive to the current healthcare system. That disruption brings many social entrepreneurs squarely up against the enormous body of regulation that characterizes American healthcare. Our goal is to help them help the poor. And in particular, we propose to do that by helping them navigate healthcare regulation using the pro bono services of legal, regulatory, reimbursement, and policy professionals.

If you'd like to get involved, Aventor is currently recruiting:

  • Social entrepreneurs trying to bring connected health to the impoverished.

  • Legal, policy, and regulatory experts with experience in connected health.

  • Clinicians, business people, and poverty health experts who might be willing to serve on the selection committee.

We are taking applications until February 1, 2015, to select the first batch of social entrepreneurs we will support.

Brad Thompson is a member of the firm at Epstein Becker & Green, P.C. There, he counsels medical device, drug, and combination product companies on a wide range of FDA regulatory, reimbursement, and clinical trial issues. He also heads up the firm's Connected Health Initiative, and blogs for


Sign up for the QMED & MD+DI Daily newsletter.

You May Also Like