November 1, 2001

1 Min Read
The 411 on CAPA

Originally Published MX November/December 2001

GOVERNMENTAL & LEGAL AFFAIRS

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Managing for Quality

A good CAPA management system should be able to pull together a great deal of information from a variety of areas. Potential sources of data about product-quality issues include the following.3

  • Acceptance activity records relating to component, in-process, and finished-device testing.

  • Complaints.

  • Medical device reports (MDRs) and vigilance reports.

  • FDA 483s and warning letters.

  • Reports of system, process, or product nonconformities.

  • Process-monitoring data such as statistical control charts, trends, and run charts.

  • Calibration and maintenance records.

  • Scrap, rework, and "use-as-is" records.

  • Clinical adverse events.

  • Internal, external, supplier, and third-party audits.

  • Returned-product analysis.

  • Installation and repair reports.

  • Spare parts usage.

  • Customer and technical service requests.

  • Field service and warranty reports.

  • Customer feedback.

  • Historical records from previous corrections.

  • Previous corrective and preventive actions.

  • Lawsuits and

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