FDA Imports Slideshow: Who to Contact
In general, if you have questions on your shipment one FDA department would have more information than other departments. If you have questions about entry review, entry status, documents required and inspections the best department to communicate with is Investigations Branch or an FDA Supervisor. If you have questions on Detention and Refusals, the best department is the Compliance Department. For questions on standardization, policy or Import Alert questions, the best FDA Office to talk to is the Division of Import Operations.
March 6, 2013
In general, if you have questions on your shipment one FDA department would have more information than other departments. If you have questions about entry review, entry status, documents required and inspections the best department to communicate with is Investigations Branch or an FDA Supervisor. If you have questions on Detention and Refusals, the best department is the Compliance Department. For questions on standardization, policy or Import Alert questions, the best FDA Office to talk to is the Division of Import Operations. For questions on Registration, Listings and approvals, the best place to start discussion is with the respective FDA Center of that commodity.
Dan Solis is FDA's director of import operations in the Los Angeles District Imports Branch. He recently provided import training to attendees at MD&M West.
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