Originally Published MPMN September 2002

E-NEWS

Steven Label Offers On-Line Order Tracking

Zachary Turke

A label manufacturer has added on-line order-tracking capabilities to its Web site to facilitate supply-chain management among its customers. Dubbed the Stat system, the tracking service from Steven Label (Santa Fe Springs, CA) can be found at www.stevenlabel.com and gives OEMs greater control over the ordering process by providing more information. "Users just log on to the page, and they can proof their labels as pdf documents, see where their order is in our plant, and find out when it is due to ship," says president Steve Stong. The Stat system also allows companies to access complete order histories, and contains courier service links that enable product tracking during shipment.

According to company sources, the tracking system helps to ensure that OEMs receive the components they need at the appropriate times and in the required quantities. "To successfully produce a medical device, manufacturers need to bring a lot of different parts together at the same time and this site helps them achieve this goal," explains Stong. "It allows users to see exactly what they're getting and when, something that's particularly useful in situations where the purchaser and recipient are not at the same location," he says. Because it allows users to view a complete order history with price figures, the service could also help to reduce costs by optimizing ordering patterns.

Steven Label produces instruction labels and cards, polycarbonate overlays, Tyvek lidding, die-cut foam parts, membrane switches, spacers, and insulators. Common product applications include infusion pumps and medical electronics.

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