Why the Healthcare System is Broken... And How to Fix It | Medical Device Podcast

Posted by Heather Thompson on July 13, 2012

An interview with Jonathan Govette.

Referral communication within the healthcare setting is often one-way, damn near impossible to track, and sometimes does not include the required patient information. Don’t believe me? Check out these stats:

    Jonathan Govette is the founder of ReferralMD
  • 25% of primary care providers (PCP’s) do not receive timely information from specialists after the patient referral is made.
  • 68% of specialists receive no information from PCP’s prior to patient referral visits.
  • The end result: 60% of referrals go unscheduled and 25% of scheduled referral appointments are missed.

So what can be done to fix this broken system?

Enter Jonathan Govette, the founder of ReferralMD, a patient referral management application that is designed to become the replacement for the fax machine and allow millions of doctors the ability to track referrals without digging through file cabinets or using Microsoft Excel.

In this interview with Jonathan Govette, we learn why the healthcare system is broken and what can be done to fix it.

 What You Will Learn:

  • The personal story of why Jonathan built the ReferralMD platform.
  • What exactly is ReferralMD and why did the major EMR systems miss out on this important piece of the healthcare puzzle?
  • 3 reasons why the healthcare referral system is broken. Discussion points include: 1) Communication gap, 2) Paper vs. patient, and 3) HIPPA violations.
  • 4 simple and effective ways for medical practices to win more patients.
  • Why the analytics component of ReferralMD is so important.
  • Jonathan’s lasting advice for ambitious medtech doers: Update, update, update!
  • And much more!

Listen to the "Why the Healthcare System is Broken... And How to Fix It" podcast (right click and select "Save Link As" to download the podcast).

Download the PDF action points of the "Why the Healthcare System is Broken... And How to Fix Itt" podcast.


Scott Nelson is a self-described medtech enthusiast, ambitious doer, and resident contrarian. In an effort to learn from dynamic experts in the medtech space, he founded Scott has worked for some of the largest medical device companies in the world. After plenty of wins and losses, is the site he wished he had from the beginning.

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